TECHNOLOGY SUPPORT

Wi-Fi

MacEwanSecure

Registered students, staff and faculty members have access to the MacEwanSecure Wi-Fi network while at MacEwan University.

Access MacEwanSecure by logging in with your MacEwan username and password. (This is the same information used to log in to your other MacEwan services).

Visitor Wi-Fi

MacEwan has a Wi-Fi service for campus visitors and guests, offering a free, secure and easy internet access to conference delegates and attendees, event sponsors, vendors, keynote speakers, visiting lecturers and families visiting students on campus for special events.

Visitors can access Wi-Fi by following these steps:

• Kiosks located across the campus (Technology Support, Library, USC Welcome Centre and on all digital displays) display a daily passcode for access.
• Visitors text the daily passcode to the indicated phone number on the kiosk.
• Visitors then receive a return text message containing their temporary, unique username and password, which they can use to login to the visitor Wi-Fi on their device(s). 
• Free, secure Wi-Fi access is available for the entire day.

For any questions, contact the Technology Support desk at techsupport@macewan.ca or create a ticket or use our live chat at https://helpcentre.macewan.ca.

Eduroam Wireless

Eduroam (EDUcation ROAMing) is a wireless network service that allows staff and faculty from one post-secondary to access the internet while visiting another post-secondary. When connecting to the Eduroam Wi-Fi network, enter your full email address as your username and your regular password (i.e., the password you use to log in to other MacEwan services).

To make access easier, download the Eduroam certificate installer for your device: https://cat.eduroam.org. If you continue to have problems use our live chat at https://helpcentre.macewan.ca.