MacEwan University has an opportunity for a student casual Front Desk Associate at MacEwan Residence within Campus Services.

The Front Desk Associate is responsible for:

• Helping residents and guests with checking in and out
• Assisting with sign-in duties
• Maintaining cash floats and daily cash reconciliation
• Opening and closing procedures
• Processing transactions utilizing a Point of Sales system
• Resolving customer service complaints and inquiries

Skills

The ideal candidate has excellent organizational skill, customer service and the ability to use word processing, spreadsheet and database applications at a basic level. Applicants must be able to follow oral and written instructions, work flexible and additional hours including evenings and weekends, and be capable of lifting and moving boxes of up to 50 pounds.

Qualifications

Applicants must have a high school diploma and general courses in database and spreadsheet applications, plus a minimum of one to two years of experience working in retail. The applicant must also be enrolled in a post-secondary institution.

This position is a student casual position (0–17 hours a week), working various morning, evening, and weekend shifts at the Residence Front Desk.

We offer competitive hourly wages with a shift premium on hours worked between 5 p.m. and 7 a.m. This position is covered under the MacEwan Staff Association.

Inquiries

To inquire about this position, email us your resume and availability at residence@macewan.ca.

Note: We review all applications to select the candidates whose qualifications and experience most closely meet our needs. Only those selected for interviews will be contacted.