OPEN STUDIES
ADVISING & SUPPORT
Academic advisors work with you to understand your needs and help you make good decisions that lead to academic success. Meet with us online or face-to-face to get answers to your questions.
Are you preparing to apply OR considering a change in your studies? The Academic Advising Centre is your first stop.
Have you been offered admission and accepted your seat in a program OR are you a current program student? Academic advisors in your faculty or school provide support to you throughout your program.
Contact an academic advisor
Academic support services
Get extra help when you need it. Whatever you choose to study, we have the learning spaces and academic supports you need to succeed.
Additional advising
Advisors are available to support you at different stages of your university experience.
Career Services helps you with all aspects of finding jobs during school and after graduation. They host job fairs, grad school fairs, and provide individual appointments for resume, LinkedIn and interview assistance. They can help you find on and off-campus volunteer opportunities to make your resume more robust.
10700 – 104 Avenue
Edmonton, AB
Monday – Friday
8:30 a.m. – 4:30 p.m.
Appointments
Book appointments on MacEwanLife and you’ll have the choice of in-person or virtual appointments: learn how to optimize your interview skills for online job interviews, get help planning for your career, get tips on how to maximize your resumé and cover letter, ask questions about grad school choices.
Main Floor, Building 7, City Centre Campus
10700 – 104 Avenue
Edmonton, AB
MacEwan University
P.O. Box 1796
Edmonton, Alberta
T5J 2P2 Canada
Student Loans & Grants
studentloans@macewan.ca
Scholarships, Awards & Bursaries
awards@macewan.ca
Tuition, Fees & Payments
feeservices@macewan.ca
Toll-free
1-888-497-4622 extension 5025
International
+1 780 497 5025
Fax
780-497-5001
Monday – Friday
8:30 a.m.* – 4:30 p.m.
*The Office of the University Registrar, including phone lines, opens at 9:30 a.m. on the second Wednesday of every month.
International student specialists at MacEwan International can answer academic and immigration-related questions. We provide cultural and academic support and connect current international students with the people and services they need for a successful and memorable university experience.
10700 – 104 Avenue
Edmonton, AB
Monday – Friday
8:30 a.m. – 4:30 p.m. (MST)
Learning
Depending on your academic needs, these areas provide consultation, sessions and information related to your studies.
We believe fairness and ethical behaviour are best fostered through education and prevention, not policing and discipline. When academic misconduct is suspected or does occur, we treat students fairly and respectfully.
Contact the Academic Integrity Office if you have questions about restorative practices, academic integrity or the process for reporting or responding to academic misconduct.
10700 – 104 Avenue
Edmonton, AB
Office hours:
By appointment.
If you are a student with a disability, we support you by coordinating accommodations, such as in-class support and exam services. As well, we are a first point of contact if you have concerns or experience discrimination related to your disability. We listen to you and refer you to the appropriate on-campus supports.
10700 – 104 Avenue
Edmonton, AB
Monday – Friday
8:30 a.m. – 4:30 p.m.
To reach ADR exam administration, email accessexams@macewan.ca.
To reach assistive technology consultants, email acts@macewan.ca.
To discuss requests for alternate format text, email alternateformat@macewan.ca.
Visit the library’s website to search the collections, access research and citation resources, and contact librarians for research help. Named after MacEwan’s first president, the John L. Haar Library spans two city blocks across Buildings 6 & 7 and has plenty of computers, silent study areas, and rooms for working collaboratively.
10700 – 104 Avenue
Edmonton, AB
Check the library website for hours information.
Mathematics and statistics courses can be difficult, especially for students who are new to these disciplines. Our faculty and senior students provide drop-in support to first- and second-year students throughout the term, ensuring you have the help you need to succeed in your university math and statistics courses.
10700 – 104 Avenue
Edmonton, AB
Hours
You can get help with mathematics and statistics questions by visiting the Math and Stats Online Learning Centre. Assistance is offered in real-time and on a drop-in basis. We look forward to helping you.
Student Success Navigators help you navigate campus services and provide study skills assistance. Take advantage of one-on-one coaching and resources to level up your study skills. If you need additional support to succeed, Student Success Navigators help you find the right campus services and resources. Book an appointment or stop by the Student Engagement Centre during drop-in hours.
7-112, City Centre Campus
10700 – 104 Avenue
Edmonton, AB
Drop-in availability
10 a.m. – 12 p.m.
2 – 4 p.m.
If you drop in with a question that requires more than 10 minutes, we may ask you to book an appointment.
Our Writing Centre is here to help you improve your academic writing skills. Submit a paper online to receive feedback on your writing, book a video chat appointment with a tutor or have a look at our many writing, study skills and time management resources online. Access this free service at any stage of the writing process, whether you are just getting started, struggling with writer’s block or polishing a final draft.
10700 – 104 Avenue
Edmonton, AB
The Writing Centre is open Monday to Friday. Hours are listed on the Library website.
Technology and online learning
Is technology causing you problems? Are you struggling to figure out how to access or fully participate in your online courses? Help is close at hand.
MacEwan University uses paskwâwi-mostos mêskanâs—more commonly referred to as mêskanâs—to deliver online components of your courses.
If you are new to mêskanâs, or if you aren't sure how to use it, log in to MacEwan Help Centre through the Quick Links menu on myPortal.macewan.ca to browse knowledge articles, report a problem or submit a request for help.
Naming our digital learning environment
Through discussion, collaboration, and a formal naming ceremony, our digital learning environment was granted the name paskwâwi-mostos mêskanâs (plains Cree buffalo trails).
When the buffalo roamed freely on these plains lands, they provided abundantly to the First Nations peoples, including food and shelter. Today, First Nations refer to education as the “new buffalo” for survival. This name was gifted in a buffalo lodge ceremony. Within buffalo herds, a bull leads the herd while another bull follows in the back for protection. Prairie buffalo always travel north to south or east to west. They leave trails for guidance. Like the buffalo, our pursuit of knowledge can lead us down many paths, each path rich with information. The digital learning system will act as our lead and protection buffalo, guiding us through new paths of knowledge.
Using the shortened name “mêskanâs”
The name paskwâwi-mostos mêskanâs was given with a particular eye to ensuring a respectful, acceptable shortened version—“mêskanâs”. mêskanâs will be used in a way that bridges the cultural meaning with integration into the new digital learning environment and will be accessible online as meskanas.macewan.ca.
For help with printing or copying at MacEwan, booking and borrowing equipment, MacEwan Secure wireless services or paskwâwi-mostos mêskanâs, contact Technology Support. MacEwan University students, staff and faculty can access Technology Support information through myPortal.MacEwan.ca or contact the Technology Support Desk during regular business hours.
10700 – 104 Avenue
Edmonton, AB
Answers to many technical questions can be found by searching the MacEwan Help Centre. Additional help is available through online chat on the Help Centre website.
Hours of operation, including holiday schedules, can be found online.
Equity, diversity, inclusion
A supportive environment contributes to your success in the classroom. These offices are dedicated to fostering an equitable, diverse and inclusive campus experience, helping you build connections and find your community.
The Centre for Sexual and Gender Diversity supports research, teaching and service work related to sexual orientation, gender identity and gender expression on campus and in the community. We can answer your questions about sexual and gender minority issues and support your ideas for initiatives that increase knowledge about and bring visibility to the 2SLBGTQ+ community.
11-159, Allard Hall
11110 – 104 Avenue
Edmonton, AB
Monday – Friday
9 a.m. – 5 p.m.
Visitors to the Centre are not required to register to access the space. Simply ask at the front desk, and you will be directed down the rainbow hallway.
Drop-in office hours
Our program coordinator and program assistant have drop-in hours. Swing by to say hi, share your programming ideas or find out about upcoming activities.
Program Coordinator
Mondays • 1 – 4 p.m.
Every second Tuesday • 10 a.m. – noon
Make an appointment outside of drop-in hours.
Program Assistant
Tuesdays • 1 – 4 p.m.
Wednesdays • 10 a.m. – 12 p.m.
Make an appointment outside of drop-in hours.
kihêw waciston, which means “eagle’s nest” in Cree, is a home away from home for MacEwan University's Indigenous students. Contact us if you have questions about personal, academic, funding or cultural services on campus. We can support you on your post-secondary path.
9-115, kihêw waciston
11010 – 104 Avenue
Edmonton, AB
Monday – Friday
8:30 a.m. – 4:30 p.m.
Connect with an academic advisor in kihêw waciston
At MacEwan University, we are committed to working with all members of our campus community to build a discrimination-free environment. Contact us if you have experienced discrimination on campus. We can guide and support you.
10700 – 104 Avenue
Edmonton, AB
We are committed to creating a culture of consent and ending sexual violence on campus. We support survivors of sexual violence and guide the MacEwan community in learning to recognize, respond to and prevent all forms of sexual violence. Contact us to learn more about creating a culture of consent on campus or to talk about an incident you've witnessed or experienced.
10700 – 104 Avenue
Edmonton, AB
Monday – Friday
8:30 a.m. – 4:30 p.m.
For help accessing student records, using MyStudentSystem, and learning about tuition and fees, visit the Office of the University Registrar.