Students are responsible for formally withdrawing from courses they no longer wish to attend. Withdrawals must be completed either electronically through myStudentSystem or submitted in writing to the Office of the Registrar.
When submitted in writing, it is recommended that a program student's Withdrawal Notice form be signed by a Chair or designate. The Office of the Registrar must process the withdrawal for a student to be officially dropped/withdrawn and eligible for a possible refund of tuition fees.
For course withdrawals, the amount refunded is calculated according to the scheduled refund category. The effective withdrawal date is the date reported by the Office of the Registrar (not the date the student stops attending classes) or the date the transaction was recorded on the student information system via a web transaction.
Non-attendance, NSF cheques, stop payment on a cheque or charge card and non-compliance to a signed and authorized fee deferral arrangement or payment plan do not constitute notice of withdrawal for the purpose of applying for a refund or to have fees removed.
If a student leaves a program/course without written notification to the Office of the Registrar without completing an Add/Drop/Withdrawal notice or withdrawing himself electronically, the student will not be eligible for a refund, and the student is responsible for the outstanding fees. Refer to Policy E1055: Withdrawal from MacEwan Programs.
Refund Categories for Credit Courses
Refund Category U1: Regular session courses that follow the Academic Schedule
U1 100% Refund: Students must officially drop the course on or prior to the add/drop deadline as indicated in the Academic Schedule.
U1 50% Refund: After the 100% refund deadline has passed, students must officially withdraw from the course on or prior to the last day of the first month of the session. There is no refund after this date.
Refund Category U2: Variable session courses not in Alignment with the Academic Schedule
U2 100% Refund: Students must officially withdraw within 4 calendar days from the start of the course.
U2 50% Refund: After the 100% refund deadline has passed, students must officially withdraw between 5 to 10 calendar days from the start of the course. There is no refund after this date.
Refund Category U3: Courses that require a non-refundable deposit (courses may include but are not limited to those with a travel abroad component):
U3 Refund: Prior to the published refund deadline date, students may receive a full refund less the non-refundable deposit. No refund is available after the published deadline date.
Refund Categories for Extension Studies
Refund Category E1: For courses more than four weeks in length
E1 Refund: A 100% refund minus an administrative withdrawal fee per course is available to students who withdraw before the day of the second scheduled class. No refund is available after the deadline date.
Refund Category E2: Workshops/Seminars/Short Courses (four weeks or less)
E2 Refund: A 100% refund minus an administrative withdrawal fee per course is available to students who withdraw five calendar days before the first scheduled class. No refund is available after the deadline date.
Refund Category M1: Other Fees (i.e. Note sales, books, etc.) and Sponsorships
M1 (A): If “other” items are provided or distributed prior to or on the first day of class, there will be no refund available once the course has started. A 100% refund will be available prior to the course start date if items are returned in unused/new condition.
M1 (B): When courses are offered on behalf of or paid for by another learning institution or sponsoring agency, the refund category will be in accordance with the signed contract. Students must contact their program for further refund details.
